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Term's and Conditions


BAM HEALTH

 

BAM HEALTH TERMS & CONDITIONS

Effective Date: July 13, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the BAM HEALTH website located at https://bamhealth.org (the “Website”), including all tele-health services, patient portals, memberships, and related services offered through BAM HEALTH (“BAM HEALTH,” “we,” “our,” or “us”).

By accessing or using this Website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein. If you do not agree to these Terms, you should not use this Website or our services.


Telehealth Services

BAM HEALTH provides access to tele-health services through licensed healthcare providers.

Telehealth allows patients to receive medical consultations using secure electronic communications. While tele-health offers convenient access to healthcare, it is not appropriate for every medical condition and is not intended to replace comprehensive in-person medical care when necessary.

Our providers determine, in their sole professional judgment, whether tele-health is appropriate for your specific condition.

Our services are not intended for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room immediately.


Medical Providers

Medical services available through this platform are provided exclusively by independently licensed healthcare professionals who are authorized to practice medicine in the state where the patient is physically located during the consultation.

All medical decisions, including but not limited to:

  • Diagnoses
  • Treatment recommendations
  • Laboratory testing
  • Medication decisions
  • Follow-up care

are made solely by the treating licensed healthcare provider in accordance with applicable state and federal law.

BAM HEALTH provides technology and administrative services to facilitate these healthcare encounters but does not practice medicine.


Prescriptions

Prescription medications are issued only when medically appropriate following an evaluation by a licensed healthcare provider.

No prescription is ever guaranteed.

Providers exercise independent medical judgment and may determine that medication is not appropriate based upon:

  • Medical history
  • Current medications
  • Laboratory findings
  • Contraindications
  • Clinical guidelines
  • State and federal prescribing regulations

BAM HEALTH is not a pharmacy and does not dispense medications.


Pharmacy Partners

When a licensed healthcare provider determines that prescription medication is medically appropriate, prescriptions may be fulfilled by one of our licensed pharmacy partners or by a pharmacy selected by the patient where permitted by applicable law.

We work with Refill to coordinate fulfillment through our network of licensed pharmacy partners.

Pharmacy partners operate independently from BAM HEALTH and are solely responsible for:

  • Medication preparation
  • Compounding (when applicable)
  • Dispensing
  • Shipping
  • Regulatory compliance
  • Pharmacy licensing requirements

Our pharmacy partners may change from time to time without prior notice.

Current pharmacy partners may include:


Strive Pharmacy

Arizona

1275 E Baseline Rd #104
Gilbert, AZ 85233

Phone: (480) 626-4366

Email: info@strivepharmacy.com

Missouri

St. Louis, MO

Phone: 855-405-5993

Email: info@strivepharmacy.com

Florida

5505 Johns Road Suite 700
Tampa, FL 33634

Phone: 813-644-7700

Email: florida@strivepharmacy.com

Website: https://www.strivepharmacy.com/


Vios Compounding

31035 Schoolcraft Rd

Livonia, MI 48150

Phone: 800-518-9831

Email: info@vioscompounding.com

Website: https://www.vioscompounding.com/


Rush Pharmacy

1977 Alafaya Trail #1121

Oviedo, FL 32765

Phone: (407) 205-7336

Email: sales@rushpharmacy.com

Website: https://rushpharmacy.com/


OptioRx

11770 US Highway One, Suite 402

Palm Beach Gardens, FL 33408

Phone: 630-242-8969

Email: info@optiorx.com

Website: https://optiorx.com/


Braun PharmaCare

1919 N. Clybourn Ave.

Chicago, IL 60614

Phone: 773-549-0634


Enovex Pharmacy

1111 N. Brand Blvd. Unit M

Glendale, CA 91202

Phone: 818-696-2501


Laboratory Services

Laboratory testing may be ordered when medically appropriate. Laboratory services are performed by independent CLIA-certified laboratories.

Patients are responsible for completing requested laboratory testing before treatment when required by their provider.

Eligibility

To use BAM HEALTH services, you must:

  • Be at least 18 years of age unless otherwise permitted by law.
  • Be physically located in a state where our providers are licensed at the time services are rendered.
  • Provide accurate and complete health information.
  • Agree to comply with all applicable laws and these Terms.

Providing false or misleading information may result in denial or termination of services.


Memberships

Certain BAM HEALTH services may require enrollment in a membership program.

Membership fees cover access to eligible healthcare services as described in your selected membership plan.

Membership fees do not guarantee that medication will be prescribed.

Membership terms, pricing, and benefits may change with reasonable notice as permitted by law.


Payments & Refunds

Payment is required before clinical services are rendered.

Completed medical consultations are non-refundable.

Due to federal and state regulations governing prescription medications:

  • Prescription medications cannot be returned.
  • Compounded medications cannot be refunded once prepared.
  • Shipping charges are non-refundable.
  • Laboratory fees may be non-refundable once testing has been initiated.

Refund requests for administrative errors will be reviewed on a case-by-case basis.


Website Information

Information provided on this Website is intended solely for general educational and informational purposes.

Nothing contained on this Website constitutes:

  • Medical advice
  • Medical diagnosis
  • Medical treatment
  • A provider-patient relationship

Medical decisions should only be made following consultation with a licensed healthcare provider.


Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to any systems.
  • Interfere with Website security.
  • Upload malicious software or harmful code.
  • Misrepresent your identity.
  • Attempt to disrupt services for other users.

Violation of these Terms may result in immediate suspension or termination of access.


Patient Accounts

If you create an account with BAM HEALTH, you are responsible for:

  • Maintaining the confidentiality of your username and password.
  • Restricting access to your account.
  • Promptly notifying BAM HEALTH of unauthorized account activity.
  • Ensuring all information provided remains accurate and current.

You are responsible for all activity occurring under your account.


Intellectual Property

All content available on this Website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Videos
  • Text
  • Software
  • Website design
  • Trademarks
  • Branding
  • Educational materials

is owned by BAM HEALTH or its licensors and is protected under United States copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent.


Third-Party Services

This Website may contain links to third-party websites or services.

BAM HEALTH does not control or endorse third-party websites and is not responsible for their content, privacy practices, products, or services.

Use of third-party websites is at your own risk.


Privacy

Your use of this Website is also governed by our Privacy Policy.

By using our services, you consent to the collection, use, and disclosure of information as described in our Privacy Policy and applicable federal and state privacy laws, including HIPAA where applicable.


Limitation of Liability

To the fullest extent permitted by applicable law, BAM HEALTH, its affiliates, officers, employees, contractors, technology providers, licensors, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

  • Your use of the Website.
  • Telehealth services.
  • Delayed treatment.
  • Pharmacy services.
  • Shipping delays.
  • Third-party providers.
  • Interruptions in Website availability.
  • Data loss.
  • Lost profits or business opportunities.

Our total liability shall not exceed the amount you paid to BAM HEALTH for the specific service giving rise to the claim.


Indemnification

You agree to defend, indemnify, and hold harmless BAM HEALTH, its officers, employees, contractors, affiliates, licensors, and providers from any claims, damages, liabilities, losses, expenses, or legal fees arising from:

  • Your violation of these Terms.
  • Misuse of the Website.
  • False information provided by you.
  • Your violation of applicable law.


Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located within the State of Florida.


Changes to These Terms

BAM HEALTH reserves the right to modify or update these Terms & Conditions at any time.

Changes become effective immediately upon posting to this Website unless otherwise required by law.

Continued use of the Website after changes have been posted constitutes acceptance of the revised Terms.


Contact

If you have questions regarding these Terms & Conditions, please contact us:


BAM HEALTH

515 E Las Olas Blvd., Suite 1301

Fort Lauderdale, FL 33301

Phone: 855-432-1226

Email: admin@bamhealth.org

Website: https://bamhealth.org

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Educate yourself, complimentary of BAM HEALTH. Our monthly newsletter keeps you informed about breakthroughs in the field, medications, and peptides.

Prescription products require an online evaluation by a licensed medical professional. Medications are prescribed by licensed physicians as part of our programs, and actual product packaging may vary. The FDA does not review compounded medications for safety or effectiveness. For prescription items, BAM HEALTH will arrange a consultation with a qualified healthcare provider. If approved, prescriptions can be filled at a partner pharmacy. Individual results may vary. BAMRX and BAM HEALTH cannot guarantee the effectiveness of any medication, treatment, or wellness program offered. Each patient's response to medication is unique and may differ based on factors including, but not limited to, medical history, underlying health conditions, lifestyle, adherence to treatment, genetics, and other individual circumstances.

Note: These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.


Prescription Disclaimer


We are not a pharmacy. Medications are prescribed only when medically appropriate after evaluation by a licensed healthcare provider. No prescription is guaranteed. Prescriptions may be sent to a pharmacy of your choice or fulfilled by a licensed partner pharmacy.


Virtual Primary Care Membership Disclaimer 


The BAM HEALTH Virtual Primary Care & Annual Lab Membership is a direct tele-health membership and is not health insurance. Membership fees do not cover DEA Schedule II controlled substances, narcotics, sedatives, or stimulants, medical emergencies (call 911 or visit the nearest emergency room for urgent/life-threatening symptoms), in-person procedures, complex disability/DOT/FAA physical forms, formal specialist referrals, outside diagnostic imaging, or the retail cost of prescription medications at the pharmacy. The included Quest "Starter General Health" lab panel is drawn at a local Quest Diagnostics location; optional add-on diagnostic labs are billed at wholesale member rates, and optional in-home mobile phlebotomy blood draws are subject to an additional convenience fee.


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