Effective Date: October 23, 2025
Our website address is: bamhealth.org.
At BAM Health, we are committed to protecting the privacy and confidentiality of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you consent to the collection and use of information as described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: This includes your name, address, phone number, email address, and other contact details.
Health Information: This includes any information about your physical or mental health, healthcare services you have received, and any related medical conditions.
Other Information: We may collect other information related to your use of our services, including how you interact with our website and SMS communications.
2. How We Use Your Information
We use your personal and health information for the following purposes:
To provide you with healthcare services and health-related updates.
To communicate with you regarding your care, appointments, and services.
To improve the quality of our services and to ensure compliance with healthcare regulations.
To send you appointment reminders, health-related information, and marketing updates (with your consent).
3. How We Protect Your Information
We are committed to safeguarding your personal and health information. We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your information, including:
Secure servers and encryption protocols.
Limited access to personal and health information on a need-to-know basis.
Ongoing staff training on privacy and security practices.
4. Sharing Your Information
SMS consent is not shared with third parties.
With healthcare providers: To coordinate care or provide necessary services.
As required by law: We may disclose your information if required to do so by law, such as in response to a subpoena or court order.
5. Your Rights Under HIPAA
Under HIPAA, you have several rights regarding your health information:
Right to Access: You have the right to request a copy of your health information.
Right to Correct: You may request that we correct any inaccuracies in your health information.
Right to Restrict Use and Disclosure: You have the right to request restrictions on how we use or disclose your health information.
Right to Confidential Communications: You may request that we communicate with you about your health information in certain ways or at certain locations (e.g., through secure messaging or phone calls).
Right to File a Complaint: If you believe your rights under HIPAA have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.
6. SMS Communications
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from BAM HEALTH. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://bamhealth.org/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
7. Privacy Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your health information, please contact us at:
BAM Health
Email: admin@bamhealth.org
Phone: 1-954-399-3947
Website: www.bamhealth.org
Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully. We comply with the Health Insurance Portability and Accountability Act (HIPAA).
Our Responsibilities
We are required by law to maintain the privacy of your Protected Health Information (PHI), provide this notice, and follow its terms.
Your Rights
You have the right to access, correct, and obtain a copy of your medical records. You may request restrictions on certain disclosures, request confidential communications, and receive a list of certain disclosures.
Uses and Disclosures
We may use or disclose your PHI for treatment, payment, and healthcare operations without your authorization. Other uses—such as marketing or sharing with third parties—require your written consent.
Breach Notification
If a breach of unsecured PHI occurs, we will notify you promptly as required by law.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with BAM HEALTH or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate for any complaint filed.
Contact Information
Privacy Officer
BAM HEALTH
505 East Las Olas Boulevard, Suite 1301
Fort Lauderdale, FL 33301
Email: admin@bamhealth.org
Phone: 954-399-3947
Last Updated: October 23, 2025