Effective Date: 27-02-2025

Our website address is: bamhealth.org.

At BAM Health, we are committed to protecting the privacy and confidentiality of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: This includes your name, address, phone number, email address, and other contact details.
Health Information: This includes any information about your physical or mental health, healthcare services you have received, and any related medical conditions.
Other Information: We may collect other information related to your use of our services, including how you interact with our website and SMS communications.

2. How We Use Your Information

We use your personal and health information for the following purposes:

To provide you with healthcare services and health-related updates.
To communicate with you regarding your care, appointments, and services.
To process payments and handle billing inquiries.
To improve the quality of our services and to ensure compliance with healthcare regulations.
To send you appointment reminders, health-related information, and marketing updates (with your consent).

3. How We Protect Your Information

We are committed to safeguarding your personal and health information. We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your information, including:

Secure servers and encryption protocols.
Limited access to personal and health information on a need-to-know basis.
Ongoing staff training on privacy and security practices.

4. Sharing Your Information

We may share your information under the following circumstances:

With healthcare providers: To coordinate care or provide necessary services.
With third-party service providers: For business functions such as billing, data storage, or analytics. These providers are contractually required to protect your privacy.
As required by law: We may disclose your information if required to do so by law, such as in response to a subpoena or court order.

5. Your Rights Under HIPAA

Under HIPAA, you have several rights regarding your health information:

Right to Access: You have the right to request a copy of your health information.
Right to Correct: You may request that we correct any inaccuracies in your health information.
Right to Restrict Use and Disclosure: You have the right to request restrictions on how we use or disclose your health information.
Right to Confidential Communications: You may request that we communicate with you about your health information in certain ways or at certain locations (e.g., through secure messaging or phone calls).
Right to File a Complaint: If you believe your rights under HIPAA have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

6. SMS Communications

We may use SMS to communicate with you about your health services. By opting in to receive text messages, you consent to the receipt of healthcare-related SMS communications. You can opt out of SMS messages at any time by replying “STOP” to any message you receive.

Please note that while we take steps to protect your privacy, no data transmission over the internet or through SMS is completely secure, and we cannot guarantee the absolute security of your information.

7. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your health information, please contact us at:

BAM Health
Email: admin@bamhealth.org
Phone: 1-954-399-3947
Website: www.bamhealth.org

Notice of Privacy Practices

This Privacy Policy is in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and outlines how we handle your health information. Please review this document carefully to understand how we use and protect your personal data.