1. SMS Consent Policy
A clear statement that phone numbers obtained for SMS will not be shared or sold to third parties for marketing purposes.
2. Message Frequency
Specifically, the expected frequency of messages (eg., "Message frequency will vary" or "You may receive up to 2 SMS messages per week regarding your appointments or account status
3. Potential Fees
Disclose that standard message and data rates may apply, based on the customer's mobile carrier plan
4. Opt-in Method
Cleanly list all ways a customer can sign up jeg. Vertically, submitting an online form, filling out a paper form)
5. Opt-out Method
Explain how to stop massages je g. "Reply STOP to any SMS message you receive. Albermanively, you can contact us directly to request
6. Help/Assistance
Provide the options for immediate assistance (eg. "Reply with the keyword HELP" or provide a direct contact number/support link)
7. Standard Disclosures
Standard Disclosures Reiterate the core compliance points: "Message and data rates may apply. You can opt out at any time by beeding STOP. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions) pages."
Contact Information
Privacy Officer
BAM HEALTH
505 East Las Olas Boulevard, Suite 1301
Fort Lauderdale, FL 33301
Email: admin@bamhealth.org
Phone: 954-399-3947